At WEROLINTHOS, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied, you may return the product within 30 days of receipt for a refund or exchange.
To qualify for a return, please ensure:
The following items cannot be returned:
To initiate a return, please contact our customer service team at [email protected] with your order details. Once your return is approved, you will receive instructions on how to send the item back to us.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If the item you received is defective or damaged, please contact us immediately at [email protected], and we will arrange a replacement or refund.
If you need to exchange an item, please reach out to us at [email protected] with your order details and the item you would like to exchange it for.
If you have any questions regarding our returns policy, please contact us at [email protected]. We are here to assist you.